Our team has expertise and experience in the following areas:

​

• IT Development / Sustainment

• Supply Chain Management (SCM)

• Medical Logistics Support to the Veterans Health Administration

• DoD Medical Logistics Systems (LogiCole, DMLSS, TEWLS, JMAR, DCAM)

• Postmodern ERP Solutions

• Enterprise Business Capabilities

• Medical Maintenance

• Operational Military Medicine

• Business Process Integration

• POM/PPBE

• DoD Program Management

• Requirements Management

• Change Management

• Master Data Management

• Federal Govt Partnering

• Communication

​

Current Work: 

Today Letterman’s highly qualified experts support both the Joint Medical Logistics Functional Development Center (JMLFDC) and the Defense Health Agency’s MEDLOG division in the areas of Requirements Management, Business Process Integration, Service Strategy and Governance. Additionally, we are providing support to the deployment of the DoD Medical Logistics systems (DMLSS and LogiCole) in the Veterans Health Administration including the strategic communications, business process adoption and Electronic Health Record interoperability.  Our experts help drive these organizations to move beyond the simple alignment of IT projects to a designated group of users. We work toward a comprehensive construct that fosters collaboration and integration of business functions and IT capabilities, all designed to optimize performance, increase value and improve business agility.

 

What Sets Us Apart:

Our experience, knowledge and in-depth research provides clients with both innovative and practical solutions for their technology and supply chain challenges. Letterman’s decades of experience allows our consultants to go beyond textbook or trade show answers to resolve longstanding challenges. We stand apart because we understand the complex interplay of governance, business and IT that is unique to the DOD and the Federal sector, particularly in the realm of military medicine and logistics. We seek to apply this acumen to meet the challenges of requirements management, business process integration and enterprise governance facing organizations as they move to keep pace with changes in technology and the demands of their business.

​

Letterman’s accomplishments in support of military medicine include:

​

• Established the conceptual architecture and technical approach currently guiding the realization of the Defense Medical Logistics Enterprise Solution (DML-ES). This work involved gaining concurrence from multiple governance boards on the technical refresh approach as the guiding strategy for the DML-ES realization. Our SMEs supported the creation of a detailed design view for hardware, software, hosting, schedule and support processes for both dev/test and production environments that is being iteratively developed and deployed by the collective DML-ES Integrated Product Team (IPT).

• Working with multiple government entities and industry, Letterman Solutions was able to provide project management support to the Joint Medical Logistics Functional Development Center (JMLFDC) as they assimilated 1.2 million medical equipment records for submission to ECRI for data normalization. At the core of business transformation and the technical refresh of LogiCole is trusted data. With Letterman Solutions assistance, JMLFDC working with ECRI was able to normalize these million plus equipment records creating standardization, cost avoidance, analytics, quality improvement and safety opportunities across DoD military medicine.

• Provided leadership and expertise to a multi-discipline team of representatives from the four Services, Defense Health Agency (DHA) and the Defense Logistics Agency (DLA) to document Assemblage Life Cycle Management (ALCM) business requirements to reduce IT redundancy and business process variance across the Defense Medical Logistics Enterprise (DMLE).

• Re-analyzed the DOD's compliance with the Food and Drug Administration's (FDA) Drug Supply Chain Security Act (DSCSA). The analysis reassessed the DOD's interpretation of the Act and significantly de-scoped the immediate business and IT requirements, and prevented the DOD from pursuing business and IT capabilities that are presently unnecessary and unobtainable. The results were accepted by the DHA Pharmacy Work Group in the form of a White Paper titled the "Drug Supply Chain Security Act (DSCSA) Compliance Strategy."

• Through a directive by the Joint Staff to DHA's J6/Solution Delivery Division JMLFDC asked Letterman Solutions to work with the various combatant commands and Services to develop a comprehensive list of Medical Logistics metrics and display those metrics in a dashboard / decision support tool for analysis and data driven decisions. This effort supports theater health service support which requires a dynamic supply chain with numerous data points available to leaders for critical materiel decisions. Though not complete, many of the initial challenges and previous reasons for not accomplishing this type of task are well underway.

​

​